FAQs
How Do I Pay for My Order?
To keep our operational costs low and pass savings on to you, we accept payments exclusively via Interac e-Transfer.
Step-by-Step Payment Instructions
- Complete your checkout process on our website to generate your Order Number.
- Check your email inbox! You will immediately receive an order confirmation email containing our e-Transfer payment email address and step-by-step transfer instructions.
- Log in to your online banking portal or mobile banking app.
- Send an Interac e-Transfer for the exact order total to the email address provided in your confirmation email.
- In the e-Transfer Message / Memo field, you must include your Order Number (e.g., Order #1042) so we can match your payment to your order.
Payment Window & Order Hold
Items in your order are reserved for 24 hours after checkout.
If e-Transfer payment is not received within 24 hours, your order will be automatically cancelled, and the items will be returned to inventory.
Once your e-Transfer is accepted and confirmed by our team, your order status will update to "Processing," and we will begin preparing your Canada Post shipment!

