Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or place an order.

1. Information We Collect

When you browse or place an order on our website, we collect personal information necessary to process your transaction and deliver your order, including:

• Contact Information: Your name, email address, and phone number.
• Shipping Information: Your physical mailing address for Canada Post delivery.
• Order Details: Information about the specific items purchased and e-Transfer payment confirmation details.

2. How We Use Your Information

We use your personal information strictly to operate our business and serve you, including:

• Processing and fulfilling your orders.
• Sending order confirmations, tracking details, and e-Transfer payment instructions.
• Responding to customer service inquiries submitted through our contact form.

3. Payment Security

Because we process payments exclusively via Interac e-Transfer, we do not collect, store, or process any credit card numbers or financial banking details on our website or servers.

4. Third-Party Services

We never sell, trade, or rent your personal details to third parties. We only share essential information with trusted service providers strictly needed to complete your order:

• Canada Post: To generate shipping labels and deliver your package.
• Website & Email Hosting: Secure servers used to host our website and process transactional emails.

5. Data Security

We maintain appropriate physical and electronic safeguards to keep your personal information secure. We retain order records only as long as necessary for standard record-keeping and business management.

6. Contact Us

If you have any questions or concerns about your privacy or personal information, please feel free to reach out to us using our website's Contact Us page.